Privacy Policy

This Privacy Policy describes how we treat information received about you when you visit our website or contact us. Except as described below, we will not use or intentionally disclose any personal information about you to any unaffiliated third parties without your consent. Any personal information collected is normally accessible only by mercerplumbers.com staff who are designated to process online inquiries. Any other employee or other party such as a contractor who we find it necessary to authorize to get access to equipment containing personal information collected on this website would also be bound to abide by this policy.

Personal Information That We May Collect

When a contact form is present, we collect the following types of personal information: names, postal and e-mail addresses, telephone and facsimile numbers, and comments you provide. We do not collect credit card numbers on this website. We may also collect business information from sole proprietorships that inquire about our services, some of which might constitute personal information. In the course of our business, we also may collect personal information from individuals acting solely in their business capacity.

Website use information may include the domain names and /or the corresponding IP addresses (a numerical identifier for a computer on the Internet) of those who visit our website. Telephone usage information may include caller ID results, if your local phone company transmits this information. You can usually disable caller ID transmissions by contacting your local phone service company. In the event that mercerplumbers.com or a telephone service we enlist records a telephone conversation, a voice message would announce to you before the call is connected to you.

We do not collect or maintain information from those actually known to be under the age of thirteen, and no part of our business services or web site is structured to attract anyone under the age of thirteen.

How We Use Personal Information Collected Online

Unless you consent, we will not use your personal information for any purpose other than that for which you submitted it. We use personal information to reply to business inquiries, handle complaints, provide business related notices, and in the keeping of business records.

How Your Information May Be Shared

If you submit a request, question, or complaint that needs to be answered by a third party or provider of technical services to us, or an advertiser, we may share information about you necessary to fulfill your request. When you call us by phone or submit an online comment, request, inquiry, or complaint, you are authorizing us to forward your information or your call to the appropriate location or person as necessary. Without a complete submission of all requested information, we may not be able to share your information in order to process your submission.If you submit a request, question, or complaint that needs to be answered by a third party or provider of technical services to us, or an advertiser, we may share information about you necessary to fulfill your request. When you call us by phone or submit an online comment, request, inquiry, or complaint, you are authorizing us to forward your information or your call to the appropriate location or person as necessary. Without a complete submission of all requested information, we may not be able to share your information in order to process your submission.

We may, from time to time, send you an optional survey such as an email request for your feedback about our services. We may also contact you in the future to tell you about new products, new services, or changes to our privacy policy. We do not sell, lease or otherwise provide your information to any third-party other than described above.

We may also release personal information to appropriate governmental authorities under the following circumstances: Where release is required by law (such as a subpoena) or regulation, or is requested by a government agency conducting an investigation or proceedings; Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency would regulate.

Help Us Keep Your Personal Information Accurate

If personal information you have submitted to us changes, or you would like to review the personal information we may have on file, please e-mail us.

To prevent duplication of effort for you, if you decide to become a client of ours, it is possible we will incorporate some or all of the information you provided in your online inquiry into the preparation of the agreement you would sign to become a client of ours. In the process of reviewing and signing this agreement, you would get to review the use in this way before signing.

How Your Information May Be Shared

If you submit a request, question, or complaint that needs to be answered by a third party, provider of technical services to us, or advertiser, we may share information about you necessary to fulfill your request. When you submit a comment, request, inquiry, or complaint, you are authorizing us to forward your information to the appropriate location or person as necessary. Without a complete submission of all requested information, we may not be able to share your information in order to process your submission. We never sell or rent your personal information. We may, from time to time, send you an optional survey such as an email request for your feedback about our services. We may also contact you in the future to tell you about new products, new services, or changes to our privacy policy. We do not sell, lease or otherwise provide your information to any third-party other than described above.

We may also release personal information to appropriate governmental authorities under the following circumstances: Where release is required by law (such as a subpoena) or regulation, or is requested by a government agency conducting an investigation or proceedings; Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency would regulate.

Computer Tracking and Cookies

Our web sites do not track, collect or distribute any personal information from our visitors. Our site logs generate non-identifying site usage data, such as the number of hits and visits to our sites for internal and technical purposes only. This data will help us provide better client service and may also be provided to others in keeping with the policies stated above.

Cookies are a small amount of data that are sent to your browser from a Web server and stored on your the hard drive of your computer. You can still use our website if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are not tied to anything that could be used to identify you under the type of data collection we would use.

Third parties, including Google, may be placing and reading cookies on your browsers, or using web beacons to collect information as a result of ad serving on this website.

Google’s use of the DART cookie enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet. You may opt out of the use of the DART cookie by visiting their advertising opt-out page.

Alternatively, you can opt out of some, but not all, of third party cookies in one location at the Network Advertising Initiative opt-out website.

Links and Forwarding Phone Numbers

There are forwarding phone numbers and links to other companies or websites and services from third parties located on this website. These resources are not subject to our Privacy Policy shown here, and they are responsible for their own content and privacy policies. We recommend that you review the privacy policy, products, and services at each site or service to determine how their use might affect you or protect your privacy.

Policy Modifications

We may change this Privacy Policy periodically. We will post any changes here and date the most recent version, so be sure to check back here from time to time.

Suggestions, Problems, or Complaints on this Privacy Policy

If you have a suggestion, concern, or complaint about this Privacy Policy, please contact us at contact@mercerplumbers.com.